Question 1

What services does Otto Construction offer?

Accepted Answer

We provide 24/7 emergency restoration — water, fire, mold, flood, and storm damage — plus construction services including renovation, painting, roofing, flooring, concrete, and drywall finishing for homes and businesses across the GTA.

Question 2

What areas do you serve?

Accepted Answer

We are based in North York and serve the entire Greater Toronto Area including Toronto, Markham, Richmond Hill, Vaughan, Mississauga, Brampton, Scarborough, and Etobicoke.

Question 3

Do you offer free estimates?

Accepted Answer

Yes. We provide free on-site inspections and estimates for restoration and construction projects. For emergencies, we begin mitigation immediately and document conditions from day one.

Question 4

Are your technicians and trades qualified?

Accepted Answer

Our restoration team is IICRC-certified and fully licensed. Construction work is completed by experienced trades and project managers focused on code compliance, safety, and quality finishes.

Question 5

How quickly can Otto Construction respond to an emergency?

Accepted Answer

Our emergency response team is available 24/7/365. We typically arrive on-site within 60 minutes across the Greater Toronto Area.

Question 6

Do you provide detailed damage documentation?

Accepted Answer

Yes. We provide clear photo documentation, moisture readings, and a written scope of work so you understand exactly what was found and what needs to be restored.

Question 7

How much does restoration cost?

Accepted Answer

Costs vary based on the type and extent of damage. We provide free on-site estimates, transparent scopes of work, and clear pricing before major restoration begins.

Question 8

Can I stay in my home during restoration?

Accepted Answer

It depends on the severity of damage and safety considerations. We will advise you after our initial assessment and can help arrange temporary accommodations if needed.

Question 9

What should I do while waiting for your team to arrive?

Accepted Answer

Ensure everyone is safe, turn off water if there's an active leak, avoid affected areas if sewage is involved, and do not use electrical appliances in wet areas. Call us immediately.

Question 10

Do you handle both residential and commercial construction projects?

Accepted Answer

Yes. We take on home renovations, commercial fit-outs, roofing, flooring, concrete, drywall, and painting projects across the GTA.

Question 11

Can you manage a full renovation from start to finish?

Accepted Answer

Yes. We coordinate demolition, framing, drywall, flooring, painting, and finishing trades — with clear timelines and regular progress updates.

Question 12

How long does a typical renovation take?

Accepted Answer

Timelines depend on scope. A bathroom refresh may take a few weeks, while a full kitchen or basement renovation can take several weeks to a few months. We provide a written schedule before work begins.

Question 13

Do you provide written quotes before construction begins?

Accepted Answer

Always. You receive a detailed scope of work and estimate before any construction starts, so there are no surprises mid-project.

Question 14

Do you handle permits for renovation work?

Accepted Answer

Yes. When permits are required for structural, electrical, or plumbing work, we coordinate applications and inspections as part of the project plan.

Question 15

Can you work on my home while we still live there?

Accepted Answer

In many cases, yes. We plan phased work — especially for kitchens and bathrooms — to minimize disruption and keep essential areas usable where possible.

Frequently Asked Questions

Common Questions

Restoration Questions

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